As Avis, our main goal is to provide the best service to our customers in all countries. In line with this purpose, we believe that the key to maintaining our ongoing image of quality service is the satisfaction of our customers.
As the Customer Experience Department, we follow up all kinds of demands and expectations of our customers regarding our company and our rental service in order to conclude them within specified period and inform you about the issue throughout the process, and resolve it. In addition, we search for ways to perfect the service we provide to our customers through regular surveys.
As Avis Customer Experience Department, our aim is not to resolve your complaints, but to achieve "Absolute Customer Satisfaction" and not to compromise our customers' expectations. Your demands, expectations and questions are considered as opportunities for continuous improvement and development in our business processes.
You can send your suggestions, requests, criticisms and comments via our Contact Center by calling 444 28 47 / 444 AVIS line between 08:00-17:00 on weekdays, our WhatsApp line, our contact form on our website, or our e-mail address firstname.lastname@example.org.